Delivery & Access Policy

Last Updated: 14/07/2025

At ProCert Learning, we provide instant access to digital courses upon successful payment. This policy explains how you can access your purchased courses and what to do in case of delivery issues.

1. Instant Access After Purchase

After completing your payment via Razorpay, you will:
- Receive an automated email with login details.
- Get immediate access to your course dashboard at https://procertlearning.com/my-account.
- Downloadable materials will be available in your account.

2. What If I Don’t Receive Access?

Check your email (including spam/promotions folder).
Log in to your ProCert Learning account (if you created one during checkout).
Still facing issues? Contact us within 24 hours at:
📧 Email: info@procertlearning.com
🌐 Contact Form: https://procertlearning.com/contact

3. Course Access Duration

Lifetime Access: Most courses remain available indefinitely unless specified otherwise.
Limited-Time Access: Some promotions may include access for a fixed period (e.g., 1 year). This will be clearly mentioned before purchase.

4. System Requirements

To avoid access issues, ensure your device meets these requirements:

Internet Connection: Stable broadband recommended.
Browser: Latest Chrome, Firefox, or Safari.
Account: You may need to log in to view courses.

5. No Physical Shipments

Since we offer digital-only courses, no shipping address is required.
All materials (videos, PDFs, quizzes) are available online.

6. Contact Us

For any delivery or access problems, contact our support team:
📧 Email:info@procertlearning.com
📞 Phone:+1 2723814471