Privacy Policy 

Last Updated:14/07/2025

At ProCert Learning (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website https://procertlearning.com and purchase our online courses.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

Personal Information

When you register, purchase a course, or contact us, we may collect:

  • Name

  • Email address

  • Phone number (optional)

  • Billing address (for payment verification)

  • Payment details (processed securely via Razorpay; we do not store full card details)

Automatically Collected Data

  • IP address

  • Browser type & device information

  • Cookies & usage data (to improve website experience)

2. How We Use Your Information

We use your data to:

  • Process course enrollments and payments.

  • Provide customer support and respond to inquiries.

  • Send important updates (e.g., course access, policy changes).

  • Improve our website and services.

  • Prevent fraud and comply with legal obligations.

3. Data Sharing & Third Parties

We do not sell your personal data. However, we may share it with:

  • Razorpay (Payment Processor): To securely process transactions (view Razorpay’s Privacy Policy).

  • Email Service Providers: (e.g., Mailchimp) for course-related communications.

  • Legal Authorities: Only if required by law (e.g., fraud investigations).

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember user preferences.

  • Analyze website traffic (via Google Analytics).

  • Improve site functionality.
    You can disable cookies in your browser settings, but some features may not work.

5. Data Security

  • We use SSL encryption to protect your data.

  • Payment details are processed via PCI-DSS compliant gateways (Razorpay).

  • Regular security audits are conducted to prevent breaches.

6. Your Rights

Depending on your location (e.g., GDPR for EU users), you may:

  • Access, correct, or delete your personal data.

  • Opt out of marketing emails (unsubscribe link in emails).

  • Request data portability (ask for a copy of your data).
    To exercise these rights, email us at info@procertlearning.com .

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect their data.

8. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

9. Contact Us

For privacy-related questions, contact:
📧 Email: info@procertlearning.com 
🌐 Website: https://procertlearning.com/contact